Privacy Policy

1 Who We Are

1.1 The 6jqk platform, accessible at 6jqk.app, is operated by the 6jqk operating entity (referred to in this policy as "6jqk", "we", "us", or "our"). 6jqk holds an international gaming authority licence under which the Platform operates.

1.2 For the purposes of applicable data protection legislation, 6jqk is the data controller in respect of personal data collected through the Platform. This means we determine the purposes and means of processing your personal data.

1.3 If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at the details provided in Section 15.

2 Information We Collect

2.1 We collect personal data in the following categories when you register for or use the 6jqk Platform:

2.2 We do not collect special category personal data (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data for identification purposes) beyond what is strictly required for regulatory identity verification under our licence conditions.

2.3 Where you choose not to provide personal data that is marked as mandatory (for example, during KYC verification), we may be unable to provide the relevant service or feature to you.

3 How We Use Your Data

3.1 6jqk uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity and age (21+), maintain your account, and process your login sessions;
• Payment processing: To process deposits and withdrawals via your chosen Malaysian payment channels (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, USDT) and to maintain accurate financial records;
• Regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) regulations as required by our international gaming licence;
• Platform delivery: To operate, maintain, and improve the 6jqk Platform, including game provision, sportsbook services, Toto 4D, and customer support;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised access, money laundering, and other prohibited conduct;
• Responsible gaming: To monitor for indicators of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming tools to Users;
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of communications;
• Marketing (where consented): To send you promotional offers, bonus notifications, and updates about 6jqk products and services, where you have provided consent or where we have a legitimate interest in doing so.

3.2 We will not use your personal data for purposes materially different from those listed above without providing you with prior notice and, where required by law, obtaining your consent.

4 Legal Basis for Processing

4.1 6jqk processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable law, including AML/CTF regulations, KYC requirements, and gaming licence conditions;
• Legitimate interests: Processing for purposes such as fraud prevention, network security, improving Platform functionality, and direct marketing of related services, where such interests are not overridden by your rights and interests;
• Consent: Processing for purposes such as marketing communications and non-essential cookies, where we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Cookies & Tracking Technologies

5.1 6jqk uses cookies and similar tracking technologies on the Platform. Cookies are small data files placed on your device that help us provide a functional, secure, and personalised experience.

5.2 We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security features. These cannot be disabled without affecting Platform functionality;
• Performance cookies: Used to analyse how visitors interact with the Platform in aggregate, enabling us to improve performance. Data collected is anonymised or pseudonymised;
• Functional cookies: Remember your preferences, such as language settings and login state, to provide a more personalised experience;
• Marketing cookies: Used, where consent is given, to track your activity across sessions and deliver relevant promotional content.

5.3 You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies; however, blocking strictly necessary cookies may impair Platform functionality, including your ability to log in or process payments.

6 Data Sharing & Disclosure

6.1 6jqk does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following circumstances:

• Payment processors: We share necessary financial data with payment service providers (including operators of FPX, DuitNow, Touch 'n Go, Boost, GrabPay, and affiliated banking networks) solely to process your transactions;
• Identity verification providers: We share identity data with third-party KYC and AML service providers for the purpose of regulatory compliance;
• Game providers: We share limited account-level data (e.g., player identifier, session token) with licensed game providers whose products you access through the Platform, to the minimum extent necessary to deliver the game;
• Regulatory and law enforcement authorities: We will disclose personal data where required to do so by law, by our licensing authority, by court order, or in response to a valid request from a law enforcement authority with jurisdiction;
• Service providers: We engage trusted third-party service providers (such as cloud hosting, email delivery, and customer support platform providers) under data processing agreements that bind them to process your data only on our instructions and to maintain appropriate security standards;
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of 6jqk's assets, your personal data may be transferred to the successor entity, subject to continued compliance with this Privacy Policy.

6.2 Any third parties with whom we share personal data are required by contract to maintain the confidentiality and security of your data and to use it only for the purposes for which it was shared.

7 International Data Transfers

7.1 The 6jqk Platform is operated globally. As a result, your personal data may be transferred to, and processed in, countries other than Malaysia, including countries where data protection laws may differ from those in Malaysia.

7.2 Where personal data is transferred outside Malaysia, 6jqk ensures that appropriate safeguards are in place, including contractual protections such as standard contractual clauses, or that the transfer is to a jurisdiction recognised as providing adequate data protection standards.

7.3 By using the 6jqk Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the protections outlined above.

8 Data Retention

8.1 6jqk retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

8.2 Specific retention periods applicable to 6jqk include:

• Account and identity data: Retained for a minimum of 5 years following account closure, as required by AML/CTF regulatory obligations applicable under our gaming licence;
• Financial transaction records: Retained for 7 years from the date of the transaction, in compliance with applicable financial record-keeping requirements;
• Gaming activity data: Retained for a minimum of 3 years following account closure, for the purposes of dispute resolution and regulatory compliance;
• Customer support records: Retained for 3 years following the resolution of the relevant enquiry or complaint;
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to overriding regulatory retention requirements.

8.3 Where personal data is no longer required for any purpose for which it was collected, and no legal obligation requires its continued retention, 6jqk will securely delete or anonymise that data.

9 Security Measures

9.1 6jqk implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive stored data, including financial identifiers and identity documents;
• Role-based access controls limiting employee access to personal data to those with a legitimate operational need;
• Regular security assessments and penetration testing of Platform infrastructure;
• Two-factor authentication available for all User accounts and required for administrative staff accounts;
• Incident response procedures for the detection, investigation, and notification of data security breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 6jqk will notify you as required by applicable law without undue delay.

10 Your Rights

10.1 Subject to applicable law, you have the following rights in relation to your personal data held by 6jqk:

• Right of access: To request a copy of the personal data we hold about you and information about how it is being used;
• Right to rectification: To request that we correct any inaccurate or incomplete personal data we hold about you;
• Right to erasure: To request the deletion of your personal data, subject to overriding legal or regulatory retention obligations;
• Right to restriction: To request that we restrict the processing of your personal data in certain circumstances;
• Right to data portability: To receive your personal data in a structured, commonly used, machine-readable format, and to transmit it to another controller, where technically feasible;
• Right to object: To object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time without affecting prior lawful processing.

10.2 To exercise any of these rights, please contact us using the details in Section 15. We will respond to all valid requests within 30 days, or within the timeframe required by applicable law.

10.3 We may need to verify your identity before processing certain requests to ensure that personal data is not disclosed to unauthorised persons.

11 Children's Privacy

11.1 The 6jqk Platform is strictly intended for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.

11.2 If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account in accordance with our Terms & Conditions.

11.3 If you believe that a person under 21 has registered an account on the 6jqk Platform, please contact us immediately using the details in Section 15.

12 Marketing Communications

12.1 With your consent, 6jqk may send you marketing communications about promotions, bonuses, new games, and other services available on the Platform. We may deliver these communications by email, SMS, or in-platform notification.

12.2 You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email;
• Updating your notification preferences in Account Settings; or
• Contacting our support team directly.

12.3 Opting out of marketing communications will not affect transactional communications relating to your account, including deposit confirmations, withdrawal notifications, security alerts, and support correspondence. These are operational communications sent on the basis of contractual necessity and cannot be opted out of while your account remains active.

13 Third-Party Services

13.1 The 6jqk Platform may integrate third-party services, including game providers, live streaming infrastructure, and payment gateways. These services operate under their own privacy policies and data handling practices.

13.2 6jqk selects third-party service providers with due regard to their data protection standards and requires all providers who process personal data on our behalf to do so under written data processing agreements that comply with applicable law.

13.3 6jqk is not responsible for the privacy practices of third-party game studios or payment providers in respect of data they independently collect through their own platforms. We encourage you to review the privacy policies of any third-party services you interact with.

14 Changes to This Policy

14.1 6jqk reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

14.2 Material changes to this Privacy Policy will be communicated to registered Users via the email address on file or via a prominent notice on the Platform, prior to the change taking effect. Where required by applicable law, we will seek your renewed consent before implementing changes that materially affect how we process your personal data.

14.3 The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. We encourage you to review this page periodically. Your continued use of the Platform after any update constitutes your acknowledgement of the revised policy.

15 Contact & Complaints

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 6jqk, please contact our Data Protection team:

15.2 We aim to respond to all data-related requests and complaints within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

15.3 If you are not satisfied with our response to your complaint or believe that our processing of your personal data does not comply with applicable data protection law, you have the right to lodge a complaint with the relevant supervisory authority. In Malaysia, the supervisory authority for personal data protection matters is the Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital.